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If you’re a WooCommerce store owner who relies on Instagram for promoting and selling your products, you might have come across an annoying issue. Your products sync perfectly to the Facebook Commerce Manager, but when you try to tag them on your connected Instagram profile, you face different error messages. Frustrating, right? Don’t worry; we’re here to help you fix this issue with two simple solutions. Even if you’re not tech-savvy, we’ll guide you through the process step by step.
Solution 1: Disconnect and Reconnect Facebook for WooCommerce
One of the most common reasons behind the Instagram product tagging issue is a glitch in the connection between your WooCommerce store and Facebook. Here’s what you need to do:
Disconnect Facebook for WooCommerce:
- Go to your WooCommerce dashboard.
- Click on “Marketing” and then “Facebook”.
- Select the “Settings” tab.
- Scroll down to find the “Disconnect” button and click it. This will disconnect your WooCommerce store from Facebook.
Create a new Facebook Pixel:
- Log in to your Facebook Ads Manager.
- Click on the menu (three horizontal lines) in the top left corner.
- Go to “Events Manager”.
- Click on the green “+” button and select “Connect a Data Source”.
- Choose “Web” and click “Get Started”.
- Select “Facebook Pixel” and click “Connect”.
- Follow the on-screen instructions to set up your new Facebook Pixel.
Reconnect WooCommerce with the new Facebook Pixel:
- Go back to your WooCommerce dashboard.
- Click on “Marketing” and then “Facebook”.
- Click on the “Get Started” button to start the setup process.
- Follow the instructions, and when prompted, choose the new Facebook Pixel you created earlier.
- Complete the setup process to reconnect your WooCommerce store with the new Pixel.
Solution 2: Update the Facebook for WooCommerce Plugin
Sometimes, outdated plugins can cause issues like this. Updating your Facebook for WooCommerce plugin might solve the problem.
- Go to your WooCommerce dashboard.
- Click on “Plugins” and then “Installed Plugins”.
- Locate the “Facebook for WooCommerce” plugin in the list.
- If an update is available, you’ll see a notification next to the plugin.
- Click on the “Update Now” link to update the plugin to the latest version.
- After the update is complete, check your Instagram tagging functionality to see if the issue is resolved.
These two simple solutions should help you tackle the “can’t tag Instagram products” error in WooCommerce. By disconnecting and reconnecting Facebook for WooCommerce or updating the relevant plugin, you can get your Instagram product tagging back on track. Now you can go ahead and promote your products on Instagram without any hassles!
Sources/More Info:
Facebook for WooCommerce: How to re-connect
https://wordpress.org/support/topic/some-products-are-not-showing/
Facebook for WooCommerce
